Find a Carer believes that its platform and fee structure is fair to care service providers and the clients who use the website. Our margins are very low because we are endeavouring to provide a low-cost service so that your funds are not wasted on administrative overhead and are used to maximise the level of personal service that you deserve.
However, fees earned by Find a Carer are used to continue the level of personal service to you, our Clients, and to the ongoing improvements to our website.
Shortly, Find a Carer will introduce a points reward system that will encourage both care support providers and clients to benefit tangibly from ongoing use of the Find a Carer platform.
Our comprehensive insurance policies only cover care support providers while they transact upon the Find a Carer platform. Our Terms and Conditions stipulate that care support providers must not operate outside of the Find a Carer website and if they do so, their account will be deactivated and if the activity persists, will be deleted from the Find a Carer site.