Connect with Find a Carer
We’re here to help.
We’ve created clear pathways to ensure enquiries, requests and compliance matters are directed appropriately.
All enquiries, complaints and incidents are handled through structured pathways to ensure appropriate escalation and visibility.
Get Started
For providers looking to bring more structure to workforce coordination.
How do I get started?
For general questions about Find a Carer, partnerships or information requests, please call 1300 177 877.
Get StartedGeneral Enquiries
For general questions about Find a Carer, partnerships, media or information requests, please contact us by phone or email.
Call 1300 177 877 or email info@findacarer.com.au.
Compliance Enquiries
For matters relating to governance, regulatory alignment or operational processes.
Enquiries are directed to the appropriate team to ensure a clear and considered response.
Contact UsComplaints
We support structured pathways for complaints.
Complaints relating to care delivery should be directed to the relevant provider.
Find a Carer can support intake, documentation and referral to ensure visibility and timely escalation.
Important information
Incident Reporting
Incidents should be reported through the appropriate provider channels.
Find a Carer supports structured documentation and coordination to ensure incidents are captured and escalated appropriately.
Important information
Find a Carer does not deliver care services and does not replace provider obligations.
Providers retain full responsibility for care delivery, compliance and reporting.